Habits of Highly Effective Christians is a book about leading an effective and influential life by Ron Meyers.
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The Power to Connect With Customers
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Service is the lifeblood of any organization. Everything flows from it and
it nourishes every aspect of your organization. Stop thinking of customer
service as just a department and start thinking of it as an attitude! This
program covers these topics:
 | Importance of attitude in customer care |
| Critical steps to compelling customer care |
| Customer care mistakes to avoid
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| Customer care telephone techniques |
| Handling the irate and difficult customer |
Customization for Your Company Available
As with all our programs, this program can be customized as an internal
program for your company. |
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If customer retention is important to your business,
don’t miss this seminar.
Tuesday., November 13, 2007
5:30 p.m. to 7:30 p.m.
Cost: $20 per person
Light Meal Included
Hosted by
Greater Eureka Springs
Chamber of Commerce
516 Village Circle Drive
Eureka Springs, Arkansas
Click here to sign up
Presented by
Click Here for Information
on Other Training Programs Provided by Soar with Eagles |
Seminar Facilitator
 Willie
Johnson, CIDD, PDC
Willie Johnson is a trainer and
facilitator for J.B. Hunt Transport Services, Inc., a Fortune 500
company that holds the designation as one of the largest truckload
carriers in the United States. He is certified to teach The 7 Habits of
Highly Effective People and the 4 Roles of Leadership workshops
(Franklin Covey programs), to parties within his licensed organization.
He gives monthly corporate presentations and workshops on topics such as
Resolving Conflict, Customer Service, Tele-service skills, The 7 Habits,
4 Roles of Leadership, Train-the-Trainer, Making Presentations With
Confidence and Power, and
Developing Excellence in Yourself and Others. His professional
background includes 23 years in the U.S. Army and 14 years in corporate
management. For several years, he held the unique designation as one of
the very few male Mary Kay sales directors. His Bachelor of Science is
in Management and Human Resources.
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